Contact Us

Commuter and Operational Contact

For operational (train times, fares, etc) enquiries and complaints click here

GAUTRAIN CALL CENTRE

Members of the public wishing to find out more about the project, initial works and construction activities can dial the toll-free customer centre on 0800-GAUTRAIN (0800-42887246). The call centre will be operational weekdays between 7am and 7pm with a voicemail system after-hours.

For general Gautrain project enquiries click here

  • International call centre:
    Tel: +27 (11) 759-7217. Normal rates apply as this is not a toll-free number.
  • For enquiries related to Construction business opportunities:
    Email: supplier@bombelacjv.com
    Fax Number: 0866 370 896
  • For enquiries related to Construction job opportunities:
    Email: hr@bombelaop.co.za
    Fax Number: +27 (11) 997-8003
  • For enquiries related to Construction Impact or Complaints:
    Tel: 0800-42887246
  • Commercial Opportunities (Retail Space, Purchasing of Advertising, ICT)
    Strategic Partners Group (SPG) is currently responsible for commercial opportunities and it is anticipated that these opportunities will be made available with relevant information accessible from April 2009.
    All proposals must be submitted to Nokuzola Dunywa at SPG. Proposals submitted will be for database purposes in order for SPG to contact short listed parties at the appropriate time. The project makes no warranties or undertakings in this regard.
    Nokuzola Dunywa, Administration Manager
    Tel: (011) 944 6700
    e-mail:  ndunywa@spg.za.com
  • Gautrain Operation Employment:
    All applications for jobs related to Gautrain operation must be forwarded to recruitment.boc@bombela.com.
    CV’s will be kept in the database and only those that are short listed will be contacted at the right time.
  • For general Gautrain project enquiries click here
  • For general website enquiries click here

GAUTRAIN HEAD OFFICE (Linbro Business Park, Marlboro):

Physical Address:
22 Milky Way Ave, Linbro Business Park, Marlboro
- Click here for a map.

Postal Address:
PO Box 1266, Kelvin, 2054

  • Telephone: +27 (11) 997-8900/8500/8899
  • Facsimile: +27 (11) 997-8901/2/3

GAUTRAIN PROJECT OFFICE (Pritchard Street, Johannesburg):

Physical Address:
Ten Sixty Six, 12th Floor, 35 Pritchard Street, Cnr Pritchard & Harrison Street, Johannesburg, SA
- Click here for directions and click here for a map.

  • Telephone: +27 (11) 298-4900
  • Facsimile: +27 (11) 298-4916

SOCIAL ECONOMIC DEVELOPMENT CONTACTS
Head of Social Economic Development:

  • Contact Person: Viwe Qegu
  • Telephone: +27 (11) 997 8221
  • Facsimile: +27 (11) 997 8011

Training Enquiries:

  • Erica Rademeyer – Telephone: +27 (11) 997 8085
  • Cheryl Sinclair - Telephone: +27 (11) 997 8453